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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26909 Views
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  • 12 kudos

Resolved! Chromecast LED light

My Chromecast worked fine for about 5 months then simply stopped working. The LED light remains orange so it is not connecting to the wi-fi. Without that connection I cant do anything. I've tried all the suggestions I've found online including resett...

eden323 by Community Member
  • 1620 Views
  • 8 replies
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Chromecast not casting from W10

Chromecast works from our android mobiles.Also works from a 12 year old W10 laptopHas never worked from a 3 year old SSHD W10 laptop"No devices found"What step did I miss?

Resolved! Does Google Chromecast with Google TV Support 2 remotes?

Is it possible for one Google Chromecast withe Google TV to support two remotes. My wife and I sit beyond arms reach when we watch TV and each of us would like to use a remote.Thank for your help.

KQRR4449 by Community Member
  • 7507 Views
  • 10 replies
  • 0 kudos

Reset

How do I factory reset my chrome cast?

InaH by Community Member
  • 997 Views
  • 4 replies
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'Manage Apps' on Chromecast not working

Recently my kids' account on Chromecast reset itself, and lost all of the connected apps.When I go to 'manage Apps' it just has a spinning wheel.I have done a full reset/power reboot.I have tried removing and re-adding account and it's still not work...

Resolved! GEN 1 Chromecast not found by Google Home after factory reset

I switch ISP today from Optimum to Verizon Fios. I was attempting to switch the network on my Gen 1 Chromecast and followed the instructions where I had to do a factory reset in order to do this. I did the reset and the TV stats to download the Googl...

No mouse cursor when screen casting to Chrome cast from Pixel 4a

My Pixel 4a works well with my logitech bluetooth mouse and keyboard, but to get the best desktop experience I want to get the screen to show on my monitor.I've got a chromecast which will cast the screen fine, but the mouse cursor on the phone scree...

Pete_UK by Community Member
  • 2624 Views
  • 6 replies
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Network changed, can't find living room TV on new network

This has been one domino setting off another. Have T-Mobile Gateway 5G, which acted up last night. Did a factory reset, it's now working, but renamed new network. All our devices seem to be on the network except can't get Chromecast 2nd gen to connec...

kath76 by Community Member
  • 5208 Views
  • 8 replies
  • 0 kudos

Google Pixel 6 screen cast to ChromeCast Device without WiFI

I have a new pixel 6 and a new ChromeCast with Google TV.I want to hook it to a tv on my boat and may not have wifi but want to screen cast from my pixel 6 to the chromecast device (also was going to get a vizio chromecast tv). Articles talk about pu...

Network connection

We recently changed our wifi password And now the chromecast device is showing that it can't connect to the network. I wanted to put the new password in but I don't know how to.

Vanilla by Community Member
  • 920 Views
  • 4 replies
  • 0 kudos
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