cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Chromecast remote and Seiki 55in tv (sc55au600) not pairing for control of tv

teamaaron
Community Member

Hi, 

I picked up a Seiki 55 inch tv and plugged in my Chromecast HD, but the remote can't seem to pair or control the tv. 

I've tried Seiki as well as the sister brands like Westinghouse, White Westinghouse, Sharp, Hisense but none of them work. 

 

Is there a brand of tv from the list or a way to get the Chromecast remote to work to control the power, volume and source? 

15 REPLIES 15

David_K
Platinum Product Expert
Platinum Product Expert

It would be impossible for Google to list absolutely every TV brand/manufacturer unfortunately. It sounds like you've already tried some trial and error by selecting the other manufacturer's listed. Another thing you could try is a Google search or see if they have forums to see if someone else may have found one that works for your brand of TV.

Muddi
Community Specialist
Community Specialist

Hi there,

 

It's been some time since this thread was updated. Does anyone here need assistance?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey teamaaron,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey teamaaron,

 

Thanks for coming back to us. Have you tried calling your TV manufacturer to check with them if your TV supports Chromecast devices? Also, could you provide us the specific model of your TV so we can double check it on our end?

 

Cheers,

Muddi

teamaaron
Community Member

Yes. It's an Android TV but no response from Manufacturer. The model number is sc55au600

Muddi
Community Specialist
Community Specialist

Hi teamaaron,

 

I see. I'll check this with the team and I'll get back to you for update.

 

Cheers,

Muddi

teamaaron
Community Member

Please do I've tried so many manufacturers. If there was a way to manually program a code or do something with the remote and the TV i'd love that. 

Muddi
Community Specialist
Community Specialist

Hey teamaaron,

 

To confirm, have you tried pairing your Chromecast TV remote to a different TV? What message are you getting?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

I just wanted to check if you still need help with your device. Let us know by updating the thread and the Community will be happy to lend a hand.

 

Cheers,

Muddi

teamaaron
Community Member

Yes still need help. And yes Chromecast remote and device worked with another TV, a changhong 

Muddi
Community Specialist
Community Specialist

Hey teamaaron,

 

Thanks for coming back to us. It looks like the issue is isolated on a specific TV only. Have you tried calling the TV manufacturer to check with them if your TV is compatible with Chromecast TV?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up on this. Have you had the chance to call your TV manufacturer?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey teamaaron,

 

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, David!

Hey there teamaaron,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

teamaaron
Community Member

Still need a hand. This seiki tv doesn't pair with the Chromecast remote after trying so many different tv brands