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Chromecast remote dead!

Rolandojoe
Community Member

Chromecast remote dead. Not one button works. Replaced batteries with fresh ones, no help!   Reset Chromecast to factory defaults but it did not  pair with Chromecast. Please help? Rolando.

 

5 REPLIES 5

davidking
Gold Product Expert
Gold Product Expert

Try these steps:

  1. Remove the batteries from the remote.
  2. Using your phone or other remote to navigate, go to Settings > Remotes & Accessories.
  3. Select your remote and choose to Forget it.
  4. Choose Pair remote accessory to start a new pairing.
  5. Hold the home button on the remote down and re-insert batteries while holding the button down. 
  6. The remote should be detected on the right side of the screen. Use your alternate remote to select it to pair it.

In most cases, your remote will pair automatically after you insert the batteries. If it doesn’t, follow the steps on the TV screen, or press and hold the Back and Home buttons on the remote for 3 seconds.

da_kicks_87
Community Member

Thanks for this information! You solved my problem. I was about to go buy a new remote.

 Does this need to be done every time I change batteries?

As far as I know no, you shouldn't need to do this every time you change the batteries.

JenniferV
Community Specialist
Community Specialist

Hi da_kicks_87,

 

Happy to hear that davidking was able to help you. In the meantime, do you still have other questions and concerns?

 

Thanks for the help, davidking.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

I haven’t heard from you in a while so I’ll be locking this thread if there's no update within 24 hrs. Should you still have other questions and concerns, feel free to start a new thread and we'll be happy to help.

 

Thanks,

Jennifer