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Resolved! Regarding an issue with Chromecast 2nd gen and Chromecast Audio

Hello,We're aware of an emerging issue impacting Chromecast 2nd gen and Chromecast Audio devices, and we are working on a fix. Do not factory reset your device - we will keep you all updated when the fix rolls out. If you have already factory reset y...

GoogleNestTeam by • Community Manager (Admin)
  • 1606564 Views
  • 14206 replies
  • 2325 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 23950 Views
  • 0 replies
  • 10 kudos

Multitasking on chromecast

I'd like to continue watching a movie from my phone through chromecast and multitask on my phone at the same time. I want to at least make my phone screen dark while watching a movie. Even send a text message while still enjoying my content. Any help...

Dharrell1 by • Community Member
  • 961 Views
  • 3 replies
  • 0 kudos

need to re-start chromecast with google tv frequently

I like many things about CC with GTV but I am frustrated by the number of resets required. It will very often not re-connect to wi-fi when starting to stream until the device is reset.The device is within 50cm of the Wi-Fi access point in the room an...

mac51 by • Community Member
  • 836 Views
  • 5 replies
  • 0 kudos

Problema com o chromecast

Há 3 dias meu chromecast não está funcionando, ao conectar a Tv ele fica com uma luz laranja e a tela da Tv aparece uma exclamação e o site para acesso. Já entrei nesse site, fiz tudo que estava pedindo mas não normaliza. Preciso de ajuda para resolv...

Clesia by • Community Member
  • 674 Views
  • 3 replies
  • 0 kudos

Problems with chrome cast

I have a chromecast that when connected to my tv will show the Google logo for approximately 10 seconds then cut off. My TV works perfectly with amazon fire stick but not with chromecast. I have set up chromecast on other televisions and it works per...

Sarahryan by • Community Member
  • 572 Views
  • 3 replies
  • 0 kudos

Resolved! Google home routine for chromecast audio

I have a Chromecast audio connected to some speakers, If I ask the assistant to "play radio 1 from bedroom speakers" etc all works as expected. But if I try to create a routine to play radio 1 at 7am every morning, I get a "you don't have an availabl...

onsuk by • Community Member
  • 1239 Views
  • 3 replies
  • 0 kudos

Digital audio, but only sometimes, or for a limited time

Got a weird issue that I haven't really found any solution, or even similar problem for... I run a Google TV connected directly to my receiver, an Onkyo TX-NR696 and then onto a projector from the receiver. Not sure when the problems started but some...

andersW by • Community Member
  • 1142 Views
  • 5 replies
  • 0 kudos

My Toshiba 43l621u tv with built in chromecast stopped working

So when I turn it on the screen boots the chromecast normally and then a loading ring comes up and spins a few times and then the screen goes black. I can still cast to it normally and the sound plays as it should and my home device says it's connect...

Eswine77 by • Community Member
  • 1963 Views
  • 3 replies
  • 0 kudos

Chromecast can’t connect to wifi?

I’m having trouble installing a Chromecast with Google TV 4K., connecting to a Samsung TV. When I go to connect to wifi, I put in the password to our wifi and it says “Connected”. It then says downloading system update, displays this message for a fe...

JacintaO by • Community Member
  • 1839 Views
  • 6 replies
  • 0 kudos
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