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Chromecast remote won't pair.

benware
Community Member

Tried various tips found online but I've given up. 

This maybe because I'm a newbie. I've always used Roku, on which you can install multiple apps easily and the remote works straight out of the box. Seems like all you can do with a Chromecast is cast from another device?

Close to binning the Chromecast and going back to Roku.

 

4 REPLIES 4

DigitforPC
Community Member

Hello Benware, 

There is a simple way out to fix this. 

  • Add your phone as remote
  • Then simply go to remove the current associated remote and add it again.

  • There might be a pending update. If any are available, Install the update 

  •  

    Now hopefully the remote works correctly. I hope this helps.

    Good luck 

If you have no idea of how to connect smartphone as remote, visit the below link

https://www.googlenestcommunity.com/t5/Chromecast/New-on-Google-TV-Control-your-TV-with-your-phone/t...

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Thanks for the help, DigitforPC. I appreciate it!

 

benware, hope that helps but if you're still experiencing an issue pairing your Chromecast Voice Remote with your TV and your TV has a built-in Roku, please select Roku (not your TV brand) as the device brand then, set up the buttons on your Voice Remote by following the steps here

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello benware,

 

It's me again. How's it going? Do you still have other questions and concerns?

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

I haven’t heard from you in a while so I'll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer