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New on Google TV: Control your TV with your phone

Grace
Community Manager (Admin)
Community Manager (Admin)

Watch it in action on YouTube

Starting today, you can find something great to watch on your Google TV even when the couch has eaten your remote. We’ve built remote-control features directly into your Android phone so you can power on your TV, navigate through your recommendations or even start up your favorite show right from your phone. And you can use your phone’s keyboard to quickly type complicated passwords, movie names or search terms. Try it on your Google TV or other Android TV OS devices by adding the remote tile to quick settings on your Android phone, or by visiting the Google TV app.
 
Having issues? Let us know!
While the rollout begins today, it will take several weeks for all eligible devices to gain access to the virtual remote. 
 
If you’re having trouble getting the virtual remote to work properly, make sure that you have the most recent versions of the following apps:
  • On your Google TV device (check via Settings > Apps > See all apps > System apps):
    • Android Remote Service version 5.0. or higher
    • Gboard version 11.0 or higher
  • On your Android phone:
    • Google TV version 4.27.8.93 or higher (note: if you don’t have the Google TV app on your phone, check the Google Play Movies & TV app instead)
If you’re still experiencing issues with the virtual remote, please drop a comment below so our team can take a look!
16 REPLIES 16

MrVacca
Silver Product Expert
Silver Product Expert

Just another reason why I’m HYPED for the Pixel 6 Pro to release!! 🤩

Ashepherdson
Silver Product Expert
Silver Product Expert

I skipped the pixel 5 waiting for the 6 ..  currently on a 4XL wife has the 5.. can't wait for 6 pro!!

userworx
Community Member

Google TV app is only available on Android phones in select countries. Google Play Movies & TV app missing too. 😞

JM-876
Community Member

same.  I am in Jamaica and I have no access to the Google TV app

dlaplant
Community Member

I have the latest Google TV app and the TV Remote quick link tile on my Samsung Galaxy S10 Plus phone. When I check the system app on my Chromecast with Google TV, it says "Android TV Remote Service version 4.7.377245813. I try to use this new tool on my phone to remote control my Chromecast with Google TV but it doesn't find my Chromecast device even though they are both Bluetooth paired and on the same WiFi network. Is this because the Chromecast doesn't have Android Remote Service version 5.0? When will it get version 5.0?

LordgodEric
Community Member

Like dlaplant I have the same issue with android tv remote service @ 4.73.... with no option to update it.  I can open the google tv app and add the remote to the quick settings but will not be able to find my Chromecast with google tv.  I have tried restarting the Chromecast but it did not help.  Please let us know how to fix this.

JillG
Platinum Product Expert
Platinum Product Expert

Hi diaplant and LordgodEric,

I'm looking into the rollout status of the Android Remote Services 5.0 and will post back...

(I don't have it yet either)

 

dlaplant
Community Member

Hi JillG & LordgodEric,

https://www.androidpolice.com/2021/09/27/hands-on-how-to-android-tv-new-remote/ 

I found the above article to be quite informative. In the section "How to get the new remote working", it says you can download the Android Remote Service v 5.0 APK and sideload it. Is that a safe and wise thing to do?

JillG
Platinum Product Expert
Platinum Product Expert

I personally prefer to wait for the updates to roll out rather than sideload but plenty of people sideload apps.  Official support would not recommend sideloading as it is circumventing their official update processes such as any bug resolutions or other issues.

Hoping for this update before I lose the remote in the pillows again.😮

 

dlaplant
Community Member

Just on a whim, I went to the Google Play Store on the Chromecast to see if there were any app updates. Sure enough, there was a Sept 14 update for Android TV remote service v 5. I ran it and now I've got the remote working from my phone. I'm liking it so far, but it's missing several buttons - Volume, Mute, YouTube, Netflix, and Input.

JillG
Platinum Product Expert
Platinum Product Expert

Interesting...I will check mine later and see about the buttons.

JillG
Platinum Product Expert
Platinum Product Expert

So the answer is that the update is still rolling out because mine finally received it.

The remote is pretty basic and controls are limited. Hopefully, there will be more buttons added.

 

dlaplant
Community Member

JillG,

Did you get volume control buttons? If not, the Android Police article I referenced above explains why and what you may be able to do to get them. Beyond that issue, I'm not sure why they didn't include the two application buttons. 

JillG
Platinum Product Expert
Platinum Product Expert

I don't have volume/mute buttons and honestly am bummed! I have a Samsung TV like the Android Police author. 

Sbieda
Community Member

Does the Android phone remote with Google TV work in Canada?

JudeF
Community Member

My app is updated to 4.28 on my phone and the icon is now showing Google TV in the Google Play Store but when I open the app it opens to the previous Google Play Movies app. I'm located in Canada so wondering what is wrong?