I have the latest Google TV app and the TV Remote quick link tile on my Samsung Galaxy S10 Plus phone. When I check the system app on my Chromecast with Google TV, it says "Android TV Remote Service version 4.7.377245813. I try to use this new tool on my phone to remote control my Chromecast with Google TV but it doesn't find my Chromecast device even though they are both Bluetooth paired and on the same WiFi network. Is this because the Chromecast doesn't have Android Remote Service version 5.0? When will it get version 5.0?
Like dlaplant I have the same issue with android tv remote service @ 4.73.... with no option to update it. I can open the google tv app and add the remote to the quick settings but will not be able to find my Chromecast with google tv. I have tried restarting the Chromecast but it did not help. Please let us know how to fix this.
Hi JillG & LordgodEric,
I found the above article to be quite informative. In the section "How to get the new remote working", it says you can download the Android Remote Service v 5.0 APK and sideload it. Is that a safe and wise thing to do?
I personally prefer to wait for the updates to roll out rather than sideload but plenty of people sideload apps. Official support would not recommend sideloading as it is circumventing their official update processes such as any bug resolutions or other issues.
Hoping for this update before I lose the remote in the pillows again.😮
Just on a whim, I went to the Google Play Store on the Chromecast to see if there were any app updates. Sure enough, there was a Sept 14 update for Android TV remote service v 5. I ran it and now I've got the remote working from my phone. I'm liking it so far, but it's missing several buttons - Volume, Mute, YouTube, Netflix, and Input.
Did you get volume control buttons? If not, the Android Police article I referenced above explains why and what you may be able to do to get them. Beyond that issue, I'm not sure why they didn't include the two application buttons.
My app is updated to 4.28 on my phone and the icon is now showing Google TV in the Google Play Store but when I open the app it opens to the previous Google Play Movies app. I'm located in Canada so wondering what is wrong?
Guys - I got it
Check If You have leatest version of Google Play Movies app, next check do You have installed "android tv remote service" in play store. If yes - magic button "TV remote" which You all search is in your phone "quick settings" !! (swipe from very top of screen down). Optionaly depend of Your launcher you can have some hiden toogles in quick settings.
If You want to set volume via app - go to chtomecast settings > volume control > set to chromecast volume.
This new update may have a lot of cool new features but one of the worst experiences I've ever had.. now you have to manually skip every single ad that appears, no more automatic skips or short ads that are done in a second. If you're not there to skip the ad, it's just going to play in the background. I can't even use YouTube as background noise just playing videos. I'm just going to get a ton of ads now and that's super frustrating. Please give the option to return to the old UI or automatically skip ads.
Im very unhappy, I have a 3rd generation cromecast and just using youtube on my phone and casting it was way easier since I have to open youtube anyway, and can control it from there. On top of that I find the new youtube "app" bothersome since, simply casting was enough. Is there any way to turn off the new youtube "app" and the remote
How do I turn this feature off? User experience is terrible, doesn't stream most videos when I try, constantly drops quality, remote function is not responding at all, all this happened only when this update was implemented. I just want the old chromecast experience back, it works.
This update has almost broken basic functionality for me. I can't cast for more than ten minutes because the video stops. Tested with multiple devices. I'm paying for Premium and not happy with losing the main watching TV, especially since I can't downgrade to previous version. Not impressed. Google is not a two-bit company and I expected more due diligence before a major release.
WORST UPDATE EVER!
I am very upset about the new features, I have to spend twice as long to do anything with the remote🤬. Since the update my phone disconnects at random, but it keeps streaming and I have to stop everything to reconnect. Is it possible to turn off the new features since they are very bothersome and I use my cromecast less because of it!😠
Okay I am incredibly frustrated and I'm not sure where to go. I do NOT have a Google TV, I just have a regular Chromecast Ultra and it has been working just fine this whole time until recently - whenever I'm trying to cast my YouTube app from my Samsung Android device (both are less than two years old), IT KEEPS ON DISCONNECTING every 3-4 minutes (yes the caps lock depicts shouting). I can't watch anything and I'm trying very hard not to swear here. If it ain't broke don't change it, I want my Chromecast back and not this stupid Google TV and remote built in crap. I've tried rebooting everything and factory resetting the chromecast.