I have the latest Google TV app and the TV Remote quick link tile on my Samsung Galaxy S10 Plus phone. When I check the system app on my Chromecast with Google TV, it says "Android TV Remote Service version 4.7.377245813. I try to use this new tool on my phone to remote control my Chromecast with Google TV but it doesn't find my Chromecast device even though they are both Bluetooth paired and on the same WiFi network. Is this because the Chromecast doesn't have Android Remote Service version 5.0? When will it get version 5.0?
Like dlaplant I have the same issue with android tv remote service @ 4.73.... with no option to update it. I can open the google tv app and add the remote to the quick settings but will not be able to find my Chromecast with google tv. I have tried restarting the Chromecast but it did not help. Please let us know how to fix this.
Hi JillG & LordgodEric,
I found the above article to be quite informative. In the section "How to get the new remote working", it says you can download the Android Remote Service v 5.0 APK and sideload it. Is that a safe and wise thing to do?
I personally prefer to wait for the updates to roll out rather than sideload but plenty of people sideload apps. Official support would not recommend sideloading as it is circumventing their official update processes such as any bug resolutions or other issues.
Hoping for this update before I lose the remote in the pillows again.😮
Just on a whim, I went to the Google Play Store on the Chromecast to see if there were any app updates. Sure enough, there was a Sept 14 update for Android TV remote service v 5. I ran it and now I've got the remote working from my phone. I'm liking it so far, but it's missing several buttons - Volume, Mute, YouTube, Netflix, and Input.