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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 425 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27403 Views
  • 0 replies
  • 12 kudos

iPad won’t connect to Chromecast

My iPad used to cast to my tv with Chromecast. I changed the router and Wi-Fi, but now I cannot cast from my iPad. I made sure that everything is on the same network and I followed the instructions to restart/reboot everything. Nothing has worked. My...

Anschauder by • Community Member
  • 1506 Views
  • 8 replies
  • 0 kudos

Can't add YouTube Kids to Kids account

We've got the Chromecast with Google TV connected to our TCL TV, and we can't get the YouTube Kids app to appear on the Kid's profile. It shows up and works normally under the adult's profile, but if I switch to the kid's profile, it's not listed in ...

sc123 by • Community Member
  • 13253 Views
  • 19 replies
  • 0 kudos

NBA app buffering issues with chromecast

Whenever I try to cast the NBA app to my TV it is constantly buffering and it has become unwatchable. I am now having to watch it on my computer as it became extremely frustrating. This is disappointing as I bought the Chromecast to watch apps on my ...

jerryg32 by • Community Member
  • 1787 Views
  • 8 replies
  • 0 kudos

disabling ambient mode on chromecast ultra ?

I use google nest. I have 4 speakers in one group. If I play some music in the group everything works fine. However, if I add another device to the group and that is the chromecast ultra, the whole group starts to work strangely. There are various mu...

okoun by • Community Member
  • 1782 Views
  • 10 replies
  • 0 kudos

Chromecast not connecting to Home App or Wifi

I try connecting Chromecast to Google Home App. If I do this using the home Wifi it does not work, so I try to connect using the Chromecast Wifi. This allows the setting up process to begin, but because Chromecast is not connected to any working Wifi...

Brondix95 by • Community Member
  • 4043 Views
  • 23 replies
  • 0 kudos

Issues connecting Chromecast to new wifi network

We set up a new wifi connection at home and was trying to update the Chromecast to the new network and accidentally deleted the device from our Google home account. I think the Chromecast is still connecting to the old network, how can I update it to...

Jaspa81 by • Community Member
  • 1266 Views
  • 7 replies
  • 0 kudos
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