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Chromecast stop playing YT videos randomly.

Redfruitz
Community Member

Hi, I use chromecast since 2017. I use the same chromecast ultra device connected to my Toshiba TV model(43L621U) since about 2019 or so. I use my Phone as a remote, a GS9 SM-G960W on Android 10, youtube app version 16.38.38, Chromecast Ultra device firmware : 1.56.264660(Canada)

Videos stop playing after 1 or 2 minutes. Or stop playing mid videos, or stop playing if I quit youtube app. If I click on the same video in the yt app on my phone the video restart completely or think it reached the end of the video. It does that randomly. I don't know How to reproduce the problem. It seems to not bug on every videos. However its happening more and more often. Now its almost unusable. It started to be unusable this weekend, but I noticed this bug earlier this month too.

My youtube app is not in sleep mode, as far as i know, I looked into every options about the app on android and nothing seems blocked or to allow sleep.

 

My chromecast device Ethernet is directly connected to my router. My router is a SMART/RG

SR400Aac.

DHCP server is enabled.

UPNP is enabled.

natpmp is enabled.

I already tried to clear caches and data, used SD maid to clean the phone, restarted my phone, unplug power of the chromecast device for 1 hour...

 

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Redfruitz, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Garrett!

Best regards,
Jeran