Chromecast wifi

[Bll4k3y]

I need help reconnecting my chromecast and Google home to my new wifi. I’ve restarted everything I’ve gone through heaps of different settings following instructions online but it still comes up with ‘something went wrong’ after saying it’s connected. I legit had it working and connected to this wifi last week after 2 weeks of toggling with settings to reconnect at my new house. I had to disconnect my wifi on the app and now I can’t reconnect it again. I remember going through so many setting but do not know which one enabled the connection last time. Please get back to me asap 

[David_K]

It sounds like your phone or tablet is having an issue communicating properly with your Chromecast and speaker.

Try the steps below (they're very similar for both):

Need help with setup? Troubleshoot common Chromeca… - Google Nest Community
Need help with setup? Troubleshoot common Google N… - Google Nest Community

[Bll4k3y]

Hello, yes I’ve gone through those exact steps and pages many times 

[David_K]

Those articles contain a lot of troubleshooting steps. What exactly happened when you tried those steps? Did you try the alternate setup steps? I also see you're using an iOS device. I'm assuming you checked the steps specific to iOS devices?

[Alex_S]

Hi there,

We appreciate your help, @David_K.

@Bll4k3y, I'm jumping in to ensure everything is good here. Have you seen davidking’s last  response? Let us know of the answers so we could take a closer look at them.

Regards, 
Alex

[Alex_S]

Hello Bll4k3y,
 

I'm checking in to see if you still need help. Please tell me if you have other questions or concerns. I want to make sure you're all good now.

Best,
Alex

[Alex_S]

Hey there,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Warmly,
Alex