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Chromecast won't connect to any WIFI

Selym
Community Member

After a few years the Chromecast stopped connecting to the internet, so I factory reset it and now it won't connect to any wifi. I've tried 3 different routers, hotspot on a phone, I've tried setting it up with an Android device, an IOS device, moving it around the house, closer to router, areas without other wifi devices... It just will not connect. I've updated all the firmware on the routers I've tried, scoured through Reddit posts trying different things, 2.4ghz, 5ghz, different channels. My internet works fine on the 10 other devices I have connected to the wifi. I'm about to give up on it, any ideas?

Im an IT systems engineer, so I'm pretty tech savvy, willing to try anything.

6 REPLIES 6

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Selym 

If you did a factory reset by using the hardware key on the device I am afraid you are out of options.
Did you try to set it up like a new device after the factory reset?

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, RXShorty!

Hey there Selym,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there Selym,

Do you have any more questions that we can address? 

Thank you,
Jeran

Selym
Community Member

I do not. Chromecast still not functional, so I'm using a ROKU I had lying around instead that works fine.

Jeran
Community Specialist
Community Specialist

Hey there Selym,

 

I'm really sorry to hear that. I'd be happy to help you keep troubleshooting if you're willing. Otherwise, I can go ahead and lock the thread. It's totally fine to do whatever you'd like to do.

 

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey Selym,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran