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Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 15740 Views
  • 0 replies
  • 10 kudos

Resolved! Chromecast with Google TV worse than Ultra

I've just swapped my Chromecast Ultra with a Chromecast with Google TV and the experience so far is very disappointing. I even bought the power adapter with Ethernet support so that the experience would be as close to the Ultra as possible. So far it...

wildwindnl by Community Member
  • 1169 Views
  • 3 replies
  • 0 kudos

Connecting Chromecast to Uni dorm.

Seems like im unable to connect my chomecast to my university wifi. Ive tried creating a hotspot on my laptop and manually inputting the the network on google chome. It finds the network then keeps saying its reconnecting. When google home asks me to...

Audio delay with surround sound

Whenever I play a video that uses high quality audio such as Dolby Digital, the audio stream has a noticeable delay. It has been mentioned multiple times on the previous support community (https://support.google.com/chromecast/thread/75244430/chromec...

marcoc by Community Member
  • 2292 Views
  • 6 replies
  • 8 kudos

Resolved! Adding a second Google Photos account for Chromecast ambient

Hello ! Is it possible to adding a second Google Photos account (eg my wife's) to Chromecast Ambient so that the display shows photos from both accounts? It seems that the answer is 'no' (or that she would have to manually create and update a specifi...

chrisbmann by Community Member
  • 1624 Views
  • 3 replies
  • 0 kudos

Can you add regular Youtube to a child's account on Google TV?

My daughter has a supervised Youtube account that watches on other devices.I would like to add it to her Google TV profile on chromecast.At the moment, I only see an option for YouTube Kids but not Youtube.Any idea what it isn't showing?

NJJ by Community Member
  • 10467 Views
  • 14 replies
  • 2 kudos

Audio Cable Replacement

Am I able to obtain a replacement 3.5mm aux cable, neon green, for the google chromecast audio?

laundry by Community Member
  • 1357 Views
  • 6 replies
  • 0 kudos

Resolved! Chromecast netflix 5.1 yamaha rx-v475

Hello, I have the chromecast tv installed on my tv and a yamaha rx-v475 sound system on my tv's hdmi arc, why doesn't it play 5.1 sound on Netflix?

montorez by Community Member
  • 1681 Views
  • 5 replies
  • 0 kudos
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