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Chromecast won’t connect to wifi

Finezy
Community Member

Hi there, 

I recently changed the name of my wifi in the house and since I have, I’m unable to connect my chromecast to the WiFi? I go to set up, select the new WiFi name and then enter the password but it just “fails to connect”. I’ve reset my chromecast and my router, made sure it’s 2.4ghz enabled etc etc but nothing seems to be working ? Any ideas? 


best,

Jonny 

6 REPLIES 6

olekstomek
Community Member

WiFi encryption is WPA2 or WPA3 or other?

WPA2

Jeran
Community Specialist
Community Specialist

Hey there Finezy,

I apologize about the late response on this thread, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, as I know networking issues can be tricky. For now, I would check out this article on common connection issues to see if that helps out.

 

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Finezy, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran