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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 268 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27174 Views
  • 0 replies
  • 12 kudos

Locking chrome cast

I have an external chrome cast with my Samsung tv that I cast from google slides. 1) Is there a way to block others from casting to that tv2) my chromebook is set to loop and never sleep, but the chrome cast allows it to sleep and shows picturesHELP!...

dietzbear by • Community Member
  • 1974 Views
  • 3 replies
  • 0 kudos

Casting Problems

I try casting a video from a website and it works for a while but then it starts skipping parts or entering a loop

Robert2023 by • Community Member
  • 1058 Views
  • 5 replies
  • 0 kudos

Can I still stream from my phone with the new version of chromecast?

So I got the new version of Chromecast with the remote and Google tv. I only bought it because the salesman's assured me I could still cast my phone if I wanted to. I got it all set up, but it doesn't seem to want to cast from my phone like my old ve...

Dicey by • Community Member
  • 2110 Views
  • 5 replies
  • 1 kudos

Rest chromcast

How to I restart my chromecast 

Hailly13 by • Community Member
  • 626 Views
  • 3 replies
  • 0 kudos

The monitor disconnects for a second every couple of minutes

This is not a network problem. The cables are firmly fixed. The monitor goes into sleep mode for a second or two every minute sometimes, otherwise every couple of minutes. I tried finding a relevant monitor setting, but nothing helped. My monitor is ...

lukstafi by • Community Member
  • 659 Views
  • 2 replies
  • 0 kudos

Remote won’t work

My remote won’t connect every time I turn the tv back on. I don’t want to keep shutting down and rebooting or using my phone to go in and remove and reconnect

papsarazzi by • Community Member
  • 1445 Views
  • 9 replies
  • 0 kudos

Resolved! Set up "Chromecast with Google TV" without remote

I have gotten a Chromecast with Google TV sent to me. I need to set it up from factory reset, but didn't get the remote sent to me, so I can't get past the remote pairing screen. Is there anyway to connect Google Home app on iPhone/Android at this st...

Brand new Chromecast reboots over and over

Hello, I have a brand new Google Chromecast with Google TV (HD) (model G454V) which I was able to set up successfully in the beginning. However, upon first casting video to the device, a few seconds in the Chromecast rebooted. Now the Chromecast will...

Can’t set up remote

I just bought a Chromecast with Google TV and during the set up the first step, pairing the remote by pressing « home » and « <— » button doesn’t work. I tried everything: removing batteries, replacing batteries while pressing home button, reseting t...

CVTP by • Community Member
  • 852 Views
  • 5 replies
  • 0 kudos
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