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Chromecast won't connect

Mgb57
Community Member

Hi, I wanted to reset chromecast to a different WiFi network in order to cast a specific item on the same network. My problem appears when trying to connect in home app, everything works during setting up new device until I try to connect the WiFi & get a message saying "security policy prevents use of unsecure wifi networks"

My WiFi is WPA/WPA2-Personal.

I can't get past this, can you please help? 

3 REPLIES 3

davidking
Gold Product Expert
Gold Product Expert

The cause of this could be a few things and there's some helpful answers here:

https://www.reddit.com/r/samsung/comments/sprhbf/how_to_get_around_security_policy_prevents_use_of/

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help, davidking.

 

Mgb57, how's it going? Did you manage to get your Chromecast working? 

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran