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Chromecast won't sign in after rebooting

Ms123
Community Member

The chromecast I'm using was bought last summer and it worked just fine until a few months ago. The apps started to load forever or just not work at all, so I rebooted the device. Now I can't finish the setup. If I use the remote to sign in, an error notification shows up and it gets stuck on an eternal loading screen. If I use my google home app to sign in, it says "login failed". I've tried multiple times and same result every time.

1 Recommended Answer

David_K
Platinum Product Expert
Platinum Product Expert

Have you tried factory resetting it using the physical button?

How to factory reset your Chromecast - Chromecast Help

View Recommended Answer in original post

2 REPLIES 2

David_K
Platinum Product Expert
Platinum Product Expert

Have you tried factory resetting it using the physical button?

How to factory reset your Chromecast - Chromecast Help

Ms123
Community Member

Figured it out, had to switch the chromecast connection from wifi to my phone's mobile hotspot. And wifi is also the reason all the apps were glitching. This should really be fixed.