08-22-2022 10:28 AM
Casting works from other devices. Home app on phone identifies device by name in app, but when I click on icon, home tells me that device unavailable on network.
Phone on same network. Have unplugge, restarted, rebooted all devices multiple times. What hair left being torn out.
08-29-2022 02:44 PM
Hey there Geegman,
I'm sorry to hear that your Chromecast and Android are not playing nicely! I know how frustrating these connection issues can be, so I'd be happy to help out. First, make sure that you have no VPNs active on your phone. Then, double-check to make sure that your phone and Chromecast are on the same Wi-Fi band, either 2.4GHz or 5GHz.
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
09-02-2022 08:41 AM
Hey there Geegman,
Did you have any more questions or need any additional help?
Thank you,
Jeran
09-03-2022 04:38 PM
Hello there,
Geegman, we haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.
Thanks for the help here, Jeran.
Regards,
Jennifer