Chromecast

[Melza13]

Hi I have a new router and Chromecast won’t connect to it still displaying old router number.  How can I change this.

[David_K]

If you've already changed to a different Wi-Fi network, try these steps:

1. Open the Google Home app .
2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[JenniferV]

Hi Melza13,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, davidking and Jeran.

Regards,

Jennifer