09-12-2022 03:51 PM
Can’t connect like everyone else.
give me a phone number so I can get this fixed
09-15-2022 06:34 AM
If you'd prefer to speak directly to a support specialist, you can do that here:
09-16-2022 07:10 AM
Hola buen dia, intenta ingresando en wl router y creando una linea de wifi alterna, digamos otro punto de acceso, y conecta el Chromecast en esa linea junto con el celular, yo tenía el mismo problema, y solo asi lo solucione. Espero te ayude, un abrazo.
09-17-2022 10:39 PM
Hello there,
Thanks for the help here, davidking and Diego3. I appreciate it!
Victor14, how's it going? Were you able to get in touch with our support? Do you still need help? If so, please tell us more about what's going so we can further assist you. Also, you may try the suggested step provided by Diego3.
Regards,
Jennifer
09-20-2022 10:42 PM
Hi Victor14,
It's me again. I wanted to check if you still need help. Feel free to let me know if you do.
Best,
Jennifer
09-21-2022 11:17 PM
Hey there,
Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer