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Chromecast

Karzigirl
Community Member

Im trying to set up my mums phone to chromecast but proving very difficult...she has an iPhone 11 and has internet connection but upon setup gives an error message saying no connection...run out of ideas, please help!

1 Recommended Answer

GothamNY
Platinum Product Expert
Platinum Product Expert

Hey @Karzigirl when using an iDevice, I'd make sure your Bluetooth is turned on as well as location services. The next thing I'd check is that both the CCwGTV and the iDevice are both on the same WiFi network.

View Recommended Answer in original post

3 REPLIES 3

GothamNY
Platinum Product Expert
Platinum Product Expert

Hey @Karzigirl when using an iDevice, I'd make sure your Bluetooth is turned on as well as location services. The next thing I'd check is that both the CCwGTV and the iDevice are both on the same WiFi network.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Karzigirl, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, GothamNY!

Best regards,
Jeran