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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11501 Views
  • 0 replies
  • 8 kudos

Resolved! Chromecast 4 HD, IPTV problem with image smoothness

Hello, I have a problem with watching IPTV on Tivi mate and other IPTV apps, the image does not work smoothly, it freezes. There's no problem with other apps like netflix, disney, youtube, only with IPTV apps. All started after last updates , before ...

DariuszG by • Community Member
  • 2135 Views
  • 17 replies
  • 0 kudos

Chromecast stops showing picture but still has sound randomly

I've had the Chromecase since December 2022 with no issues. For each least the last month/6weeks, this issue has started. At a random point, the screen goes black (so images stop) but the sound continues. I have to turn the TV/Chromecast off then bac...

Google TV remote white light keeps pulsing

The white light on the remote keeps pulsing. I tried everything: replaced the batteries, tried to reset it with the home button and home+back buttons, I tried to pair it through settings but it does not connect. What else can I do?

Rumubra by • Community Member
  • 935 Views
  • 1 replies
  • 0 kudos

Chromecast Keeps Switching to Screensaver While Watching Live

Hello,Over the past few days whenever I'm watching anything from the Live tab for a while, it will switch over to the screensaver. I've tried restarting and force stopping the app but it just happens again. Everything is up to date.

buddha673 by • Community Member
  • 272 Views
  • 1 replies
  • 0 kudos

Resolved! Factory reset without device icon

Please, please help!I need to factory reset my chromecast but accidentally deleted the device icon. How do i reset a device thats not found? I tried to install the device and it tells me to factory reset the device. There are no buttons on the chrome...

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