12-29-2022 09:15 AM
My fiancée left me and subsequently cut off the household Broadband, which I didn't know about until it happened. Looking at the Google help pages, it seems to connect to my new Broadband, I would first of all had to "forget network" whilst still connected to it, the old one that is. But I couldn't possibly have done that, as I didn't know it was going to happen.
Is there any way around this problem?
Thanks
Answered! Go to the Recommended Answer.
12-29-2022 10:38 AM
You don't have to do "forget network." That only applies when you have both the new and the old networks running.
Your Chromecast should already have put itself back in Setup Mode when it lost the old network. Just go through the setup steps again:
https://support.google.com/chromecast/topic/7215248
If that doesn't work do a Factory Reset to erase your Chromecast's settings:
https://support.google.com/chromecast/answer/6254654
Then, go through the setup steps.
12-29-2022 10:38 AM
You don't have to do "forget network." That only applies when you have both the new and the old networks running.
Your Chromecast should already have put itself back in Setup Mode when it lost the old network. Just go through the setup steps again:
https://support.google.com/chromecast/topic/7215248
If that doesn't work do a Factory Reset to erase your Chromecast's settings:
https://support.google.com/chromecast/answer/6254654
Then, go through the setup steps.
12-29-2022 10:48 AM
Thank you so much for your help. All working now
01-03-2023 12:33 PM
Thank you for helping out on this thread, Byteguy!
Hey there Gezmundo,
I'm just checking up on this thread, I'm glad to see that Byteguy was able to help you out! In that case, do you have any more questions or need any additional help? If not, I'll go ahead and lock the thread in 24 hours.
Best regards,
Jeran