05-02-2022 05:14 AM
05-04-2022 12:46 PM
This means they're setup successfully and connected to your Wi-Fi but were setup with a different account than the one associated with that "home" in the app. That's why they show as a "local device" and don't appear in your normal list of devices, assigned to a room. The quickest way to resolve that will be to factory reset them and set them up again with the same account you've used on your other devices that appear normally.
05-02-2022 05:25 AM
We're going to need more information to be able to help you. Please can you explain the issue further?
05-02-2022 05:45 AM
Thanks for your reply,
2 former devices come back every time when I want to start allover again with Google Home. Not assigned to homes or rooms. They remain present. Can I completely startover with Google Home with new setup?
05-02-2022 06:19 AM
Do you recognise those devices? Are they yours? I'm assuming they show up under "local devices" which means they're connected to the same Wi-Fi network as your phone?
05-02-2022 11:03 AM
Those devices are tv sets as they are generated by installed chromecasts in Google Home
05-02-2022 12:53 PM
So they are your devices correct?
05-02-2022 01:39 PM
Yes, they are like
TV living, TV bedroom
05-04-2022 12:46 PM
This means they're setup successfully and connected to your Wi-Fi but were setup with a different account than the one associated with that "home" in the app. That's why they show as a "local device" and don't appear in your normal list of devices, assigned to a room. The quickest way to resolve that will be to factory reset them and set them up again with the same account you've used on your other devices that appear normally.
05-07-2022 06:09 PM
Hi folks,
Thanks for the help, davidking.
roelsr, how's it going? Still need help?
Thanks,
Jennifer
05-10-2022 06:10 PM
Hi roelsr,
I wanted to check back in to see if you still have other questions and concerns. Feel free to let me know if you do.
Thanks,
Jennifer
05-11-2022 06:16 PM
Hey there,
Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer
05-13-2022 11:32 AM
Hey there!
We haven't heard back from roelsr, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, David and Jennifer!
Best regards,
Jeran