Euronews app issue

[Okaf]

All. I found this issue. Exactly on 19th of September my euronews app stopped working. Once I click open, it flash but do no launch it self. I tried to uninstall it and installed back, reset the Chromecast... Nothing. All other apps do work correctly only Euronews.... Has anyone faced similar issue?

[Jeran · Accepted solution]

Hey Okaf,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there Okaf,

Thank you for letting us know about this issue you found with the Euronews app. I can imagine this issue is pretty frustrating, however. In this situation, I would reach out to Euronews Support to see if they are aware of any outages that may be affecting you.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there Okaf,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran · Accepted solution]

Hey Okaf,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Okaf · Accepted solution]

Apparently the application started to work fine. Installed and installed three times. Then it got self restarted and now is working 

[Jeran]

Hiya Okaf,

Well, that is good to hear! I'm glad that it's working properly again. In that case, did you have anything else that you'd like me to address today?

Best regards,

Jeran

[Jeran]

Hey Okaf,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran