Google Home App cannot find Chromecast

[TB0000]

My google home app cannot find my chromecast.

I have done factory rest of chromecast, powered it off. Left it off for several minutes.

I have latest version of the app.

I have restarted my phone, my router.

I have given local network access to google home app.

I have done this multiple times.

I have reinstalled google home app.

Please let me know if I can do anything else.

[David_K · Accepted solution]

Try these alternative steps:

1. First make sure both Wi-Fi and Bluetooth are turned ON on your phone or tablet.
   
   
2. Go to the Wi-Fi settings on your mobile device.
   
   
3. Open the list of available Wi-Fi networks and look for an available network with the name “ChromecastXXXX" (where XXXX is a random number).
   
   Note: If you previously set up your Chromecast and haven't factory reset it since it lost connection to your Wi-Fi network, look for the name of the Chromecast that you assigned to it in the list of available networks on your mobile device.
   
   
4. If you can successfully connect to the Chromecast Wi-Fi network in your Wi-Fi settings, open the Google Home app and try to set up the device.

[David_K · Accepted solution]

Try these alternative steps:

1. First make sure both Wi-Fi and Bluetooth are turned ON on your phone or tablet.
   
   
2. Go to the Wi-Fi settings on your mobile device.
   
   
3. Open the list of available Wi-Fi networks and look for an available network with the name “ChromecastXXXX" (where XXXX is a random number).
   
   Note: If you previously set up your Chromecast and haven't factory reset it since it lost connection to your Wi-Fi network, look for the name of the Chromecast that you assigned to it in the list of available networks on your mobile device.
   
   
4. If you can successfully connect to the Chromecast Wi-Fi network in your Wi-Fi settings, open the Google Home app and try to set up the device.

[JenniferV]

Hey there,

Thanks for the help, davidking. I appreciate it.

TB0000, how's it going with your Chromecast? Still need help with this?

Thanks,

Jennifer

[JenniferV]

Hey TB0000,

I wanted to check back in to see if you still need help. Feel free to let me know if you do.

Thanks,

Jennifer

[TB0000 · Accepted solution]

Great solution 

[TB0000]

Please close the thread

[JenniferV]

Hey TB0000,

Got it. I'll go ahead and lock this thread. Feel free to create a new one should you need help in the future.

Have a good one!

Cheers,

Jennifer