Highjacked Chromecast for 3 months now still

[Sarahjane74]

I've been hack and now 3 months of dealing with this can I please help.e find out who???? Because I can't use my cast it's like they have it locked on their end😡🤬😭 please help and I'd like to know any information that could help me get this person

[Cathal_S · Accepted solution]

Hi there,

Please have a look at the Google accounts help center link below.

Secure a hacked or compromised Google account:

https://support.google.com/accounts/answer/6294825 

If you have any further questions about your Google account please ask over on the Google accounts community forum  

https://support.google.com/accounts/community 

[Cathal_S · Accepted solution]

Hi there,

Please have a look at the Google accounts help center link below.

Secure a hacked or compromised Google account:

https://support.google.com/accounts/answer/6294825 

If you have any further questions about your Google account please ask over on the Google accounts community forum  

https://support.google.com/accounts/community 

[Ashepherdson · Accepted solution]

Just to add to the other response, have you tried a factory reset of your Chromecast?  How do you know it's hacked?  Is your wireless network secure? Try changing your wifi password so that anyone who had access no longer does.  

[Jeran]

Hey there Sarahjane74,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey Sarahjane74,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran