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Forum Posts

Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 17446 Views
  • 0 replies
  • 10 kudos

Playing YouTube on Chromecast with Google TV (4K) crashes,

Direct playback, not casting from other devices.Playing YouTube on Chromecast with Google TV (4K) crashes The app cuts the video 1 to 2 seconds before the crash and then goes to the home screen after the crash. In addition, I have been using chromeca...

qowmq by Community Member
  • 5558 Views
  • 15 replies
  • 2 kudos

Resolved! Google tv Chromecast - no hdmi signal

My google tv worked fine for awhile, until the first time it got unplugged… when reconnected, tv says there is no signal on the hdmi connection. Other hdmi devices work fine. Tried all troubleshooting and nothing works. Help?

Google Home / Apple Music

Hi - I’m trying to cast Apple Music Chrome cast using Google Home on an Ipad I can connect and play music Google Home chooses and skip tune etc but I can’t select a song myself - Is this possible? It connects ok and allows me to pick a specific song ...

Rhuari by Community Member
  • 5828 Views
  • 26 replies
  • 0 kudos

New chrome cast (offline immediately after completing setup!

I just bought the nest mini 2 & nest hub & lastly the new white chromecast. I set up the nest devices 1st with no issues. Then last my chromecast. Set up went fine. I put them all in the same location and room for hopes of being able to pair them & u...

Brandon99 by Community Member
  • 4168 Views
  • 3 replies
  • 0 kudos

Chromecas Google keeps loading forevet

My Chromcast Google TV keeps running with Rectangle screen forever after turning on LG TV by Chromecast remote, tried to reset but it didn't work, please advice!my email is #, thank you in advance!

Hauht2008 by Community Member
  • 557 Views
  • 3 replies
  • 0 kudos

Chromecast with personal hotspot on iPhone 13/iOS 16

Hi,I upgraded to an iPhone 13 and ever since I cannot connect my Chromecast with google TV to my iPhone’s hotspot. I noticed this once I had updated to iOS 16. When I go to network and internet, my iphone’s hotspot doesn’t appear even though it works...

Laerome by Community Member
  • 1306 Views
  • 5 replies
  • 0 kudos

Resolved! Chromecast with Google tv hd

I am considering purchasing a Chromecast with Google TV HD. My wife and I would like to have our own controllers that we can use independently with this device. Can two controllers be paired with a single device and can either control the device. E.g...

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