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I cant turn on my chromecast with google assistant ("ok google")

guilhermelv
Community Member

Also i cant add my chromecast in my account.

Both (phone and chromecast are connected in same wifi) and still doesnt work.

Please help me with that.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there guilhermelv,

I apologize for the late response, thank you for being patient! Were you able to fix that assistant issue? If not, I'd be happy to help out, as troubleshooting the Assistant can be tricky. First, I would recommend that you follow the steps listed in this article to make sure that everything is set up properly. For the Chromecast and Assistant to work together properly, make sure that your TV's HDMI-CEC settings are enabled, and even try changing the HDMI port that the Chromecast is plugged into as well.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

guilhermelv
Community Member

I don't know why or how this happened but it turns that fixed for himself, before your message.

Now its work on.

Ty for response, anyway.

Jeran
Community Specialist
Community Specialist

Hiya guilhermelv,

No problem at all, I'm glad to hear the assistant is working! In that case, I'll go ahead and lock this thread. If you have any more questions in the future, feel free to create a new thread.

Have a good one!

Best regards,
Jeran