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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 231 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27095 Views
  • 0 replies
  • 12 kudos

My google home is unable to find my chromecast

My chromecast was set up previously on my phone but I think I deleted the original connection somehow. Now my phone is unable to detect my chromecast and I have tried other devices which have also come up empty. HELP!

Bren3002 by Community Member
  • 1510 Views
  • 3 replies
  • 0 kudos

Some Google assistant commands not working with chromecast

Hello, I have had a chromecast for a very long time, and have been using Google assistant from my android devices along with my first Google home mini and now Google nest mini. Before I was able to rewind and fast forward videos but I cannot do that ...

Turco32 by Community Member
  • 579 Views
  • 1 replies
  • 0 kudos

Rentals from Google Play Won't Play.

I have tried renting a movie and an episode from a TV show. Both times I get an error "There was an error. If the problem persists, try restarting your device." I have restarted the Chromecast device and it still gives me this message. Movies from Am...

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MurphME by Community Member
  • 2790 Views
  • 5 replies
  • 1 kudos

Chromecast won't connect

I have a Panasonic tv with built in Chromecast. We just changed broadband provider and now we get a repeated message to say Chromecast won't connect. Using Home it goes through the whole process, matches the code, says success then gives an onscreen ...

Resolved! Google Chrome Case with Google TV

Can the Google Chromecast with Google TV be powered from teh USB-C power out on the back of my TV instead of the supplied power supply?

Randomly disconnects

For approximately 2wks now, when I'm casting to youtube chromecast will randomly disconnect. No connectivity issues (wifi). Happens when phone is on and when screen times out. Didn't have this issue nearly as often until just recently. Updated to mos...

Dusti by Community Member
  • 1211 Views
  • 5 replies
  • 2 kudos

Connection to the chromcast after changing net box

Hi everybody Thks for y help. After changing net box, impossible to connect with the chromcast. I'm not sure my device is 1st Gen. After trying to connect and failure message on the smartphone within the app I get the message on the TV screen: trying...

Nene by Community Member
  • 992 Views
  • 4 replies
  • 0 kudos
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