I received a response from a problem I am having and when I attempted to reply it says address not

[wmartinf]

Here is the response I received with my answers.  The email address of the sender is not validPlease see my responses below.  

On Sep 7, 2022, at 3:46 PM, Google Nest Community Mailer <#> wrote:

Hi wmartinf,

Jeran (Community Specialist) posted a new reply in Chromecast on 09-07-2022 12:46 PM:

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Re: Chromecast Ultra running Youtube TV freezes or shuts down TV

Hey there wmartinf,

I'm sorry to hear that your Chromecast is having some freezing issues! I can imagine that makes for a terrible viewing experience, so I'd be happy to help out. Let me just ask a few questions to narrow down the problem:

When did this issue start happening? Over the last three weeks Does this only occur when casting YouTube TV? YesDoes this issue occur when using a different HDMI port? I tried switching the HDMI port but it still happensWhat color is the

LED light

on the Chromecast when this happens? Color is always white

We can try a few things depending on the color of the LED light on the Chromecast. I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

I do hope you can solve this or I will have to stop my Youtube TV subscription and stop using the Chromecast Ultra

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Google Nest Community sent this message to #.
You are receiving this email because a new message matches your subscription to a topic.

[MplsCustomer]

@wmartinf 

This is just a subscription notification indicating that you received a "Reply" on your posting (https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-Ultra-running-Youtube-TV-freezes-or-shu...) in this community forum.  You can reply to that reply on your post in the forum, but it is not intended to be an email that you can reply to.

If you want to reply, you need to click on your portrait icon in the upper right of the screen to log onto the forum.

[Jeran]

Hey there wmartinf,

I'm just checking up on this thread, did you have any more questions or need any additional help? 

Thank you for helping out on this thread, MplsCustomer!

Best regards,
Jeran
 

[Jeran]

Hey there wmartinf,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey wmartinf,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran