Issue with video after update to android 12

[speedwaypoland]

I have 2 Devices Chromecast 4.0 (4k version). After last update to android 12 there is problem with app Play now ver. 1.14.2. . Video freezes the picture every few seconds. on another devices with android tv 9.0 and the same play now version this problem does not occur. so the fault in Google tv on Chromecast is on your side (your update messed up something). 

[CRF_Niklas]

I have the exact same experience. All started with uppdate to 12

[Jeran]

Hey there,

I'm really sorry that your Chromecast with Google TV is having issues playing your app. I'd be happy to help where I can, so let me just ask you some questions:

• Is this an app that is installed on the Chromecast, or is it an app you cast from another device?
• Have you cleared out the cached data from the app?
• Are you experiencing these issues with any other app?

There have been a few apps that need to be updated by the developer to function properly with Android 12. It may be beneficial to reach out to their support team to see if they have any updates planned for their app.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Jeran]

Hey there,

Does anyone have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey speedwaypoland,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran