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My Chromecast won’t connect to Wifi anymore

KT88
Community Member

I have chrome cast on two TVs and they have worked perfectly before however six weeks ago they stopped working completely. they will no longer connect to Wi-Fi. 

I’ve done everything from resetting, rebooting devices, wifi, routers etc and finally today I went and bought another one. No luck …it will not work either !!! I’m completely frustrated and out of options I’ve googled and followed every single suggestion in every forum and Google Help Bible what shall I do very disappointed with this piece of technology which I have recommended to many friends over the years. 

I ’m more disappointed that there is no way to contact Google 😐.

1 Recommended Answer

pulkittt
Community Member

The latest firmware is the culprit. It doesn't connect to 5ghz higher channel 149 onwards. 

More info here: https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-2-doesnt-connect-to-wifi-5-ghz-band/m-p...

View Recommended Answer in original post

4 REPLIES 4

pulkittt
Community Member

The latest firmware is the culprit. It doesn't connect to 5ghz higher channel 149 onwards. 

More info here: https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-2-doesnt-connect-to-wifi-5-ghz-band/m-p...

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from KT88, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, pulkittt!

Best regards,
Jeran