My android will not communicate with my roommates Chromecast

[JenniferV]

Hi Cloud9,

Thanks for reaching out. Let's sort this out.

A few questions: Are you setting up your roommates Chromecast or you're trying to cast a video from your phone to the Chromecast? What is the make and model of your Android phone? Have you tried to use a different device and test if it does work?

I'll look forward to your response.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. I wanted to check back in to see if you still need help. Feel free to let me know if you do.

Thanks,

Jennifer

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Cloud9, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran