No sound on cast programs

[Littlewig]

Dear all

I have a tried and failed to cast with sound.  The picture is fine, but nothing is being broadcast on the sound side.  I have restarted TV, rebooted Chromecast, unplugged and replugged the Chromecast. Now at a loss what to do.

Thanks

Marcus

[Jeran]

Hey there Littlewig,

I am real sorry about the late response, thank you for being patient! Were you able to fix that sound issue? If not, I'd be happy to help out! I understand that casting video is not very helpful without being to hear it! Let me just ask you some questions about what's happening:

• When did this issue start happening?
• Are you using a soundbar?
• Does this occur on one app, or many?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Littlewig, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran