12-04-2022 12:21 AM
I just bought a chromecast from Walmart last week I have installed Google home app on my phone which run newest other devices the new chromecast I just bought I do everything I'm supposed to do follow everything head to toe and this thing says updating and keeps jumping off the Wi-Fi I've tried to update it numerous freaking times getting tired of this piece of s***
12-08-2022 02:47 PM
Hi Peldojam,
Thanks for reaching out and I'm sorry to hear that you're having an issue with your Chromecast. Let's sort this out.
A few questions: what type of Chromecast device do you have? How far is it from the Wi-Fi router? What mobile phone are you using to set up your device?
Give these steps a try:
Thanks,
Jennifer
12-11-2022 02:53 PM
Hello there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
Jennifer
12-12-2022 03:02 PM
Hey Peldojam,
Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer