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Remote stopped working properly

Ronski
Community Member
5 REPLIES 5

David_K
Platinum Product Expert
Platinum Product Expert

What colour is the light on the remote? Have you checked the batteries are OK?

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for helping out, davidking.

 

@Ronski, do you still need help with this? If you already changed the batteries and the issue still persists, please try to reset your Voice remote and Chromecast with Google TV. Here's how: How to factory reset your Chromecast voice remote and How to factory reset your Chromecast.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey Ronski,

 

It's me again — how's it going with your Chromecast Voice Remote? Still need our help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Ronski,

 

I haven't heard from you in a while so I'll be locking this thread. Feel free to start a new thread should you have more questions and concerns in the future. We're here to help.

 

Thanks,

Jennifer

 

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Jennifer