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Surround sound enabled. To adjust tv volume, use your tv remote control. This message pops up.

MBohling
Community Member

We use chromecast on all our TV's in the house.  Periodically we get the message "Surround sound enabled. To adjust tv volume, use your tv remote control" when trying to control the volume.  Sometimes when changing the channell on YouTubeTV and then volume control comes back with our phones.  This happens on all the TV's at times.  Is there a setting that is not correct?  Please help.

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Sorry this is filed under 3rd Gen Chromecast, but do you have that or a Chromecast with Google TV? just need to confirm before I say anything

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from MBohling, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Ashepherdson!

Best regards,
Jeran