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Test to do when its broke

AndreF
Community Member

Hello,

 

After a few hours of troubleshooting I think my chromecast is deffective,  Before I change it I want to verify if hes broken

2 REPLIES 2

JenniferV
Community Specialist
Community Specialist

Hi AndreF,

 

Thanks for reaching out and I'm sorry to hear about your Chromecast. Could you please tell us more about what's going on with your device? What type of Chromecast device do you have? What's the LED status on your Chromecast? If you could also provide a rundown of all the steps that you've already tried, I would appreciate it. 

 

I'll look forward to your response.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

How's it going? Still need help?

 

Regards,

Jennifer