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Ultra buffers too often

0b-v8
Community Member

Chromecast Ultra buffering too much/often.  I was going to check all the secret settings again:

https://support.google.com/chromecast/forum/AAAAt7PFQG4ZGm4p8VcpAU/?hl=en&gpf=%23!topic%2FChromecast...

but I thought to check here first.  I did reset it.  I did reset my router.  I do have adequate bandwidth.  

 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there 0b-v8,

I apologize about the late response, thank you for being patient! Were you able to fix that buffering issue? If not, I'd be happy to help out, I know that constant buffering while watching movies or videos is pretty annoying. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Does this occur when casting from a specific app, or all apps?
  • Does this occur when casting from Google Chrome?
  • Does this occur when casting from another device, such as a computer or tablet?
  • What version of the Google Home app are you using?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from 0b-v8, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran