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Video not casting but audio does

mmterrill
Community Member

It will cast my screen fine but when I try to cast something downloaded it only plays the audio with no video.  I can't stream bc I don't have the best internet in rural America.  So how can I fix this please.

 

 

1 REPLY 1

Azarco
Community Specialist
Community Specialist

Hey mmterrill, 

 

Thanks for visiting the Community.

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

 

We hope you were able to get the help you need but if you're still having trouble, please give these steps a try:

 

  • Make sure your devices are within 15-20 feet of your router.
  • Reboot your Chromecast, router and casting device.
  • Toggle the Wi-Fi off/on on your casting device.
  • Turn off power saving mode.
  • Perform a reset on your Chromecast.

If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps! 

 

Best, 

Alex