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You tube connection

Abbas
Community Member

Hi dear admin few days I am trying to connect you tube to my tv it doesn’t connect when i go to google home it shows that my tv is offline but my tv is on 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Abbas,

I apologize about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What color is the LED light on the Chromecast?
  • Is your phone and your Chromecast connected to the same Wi-Fi band?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there Abbas,

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey Abbas,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran