ZFlip screen mirror not working

[Robetis]

When i try to make screen mirroring from Google Home App to my chromecast device...it works for few seconds after that I see how my zflip phone loses the wifi connection and screen mirroring stops working... over and over no matter if i reboot Phone,  chromecast...anythings works out.

[Jeran]

Hey there Robetis,

I apologize about the slow response time, thank you for being patient! Were you able to fix that screen mirroring issue? If not, I'd be happy to help out, as I know connection issues can be tricky. Let me just ask you some questions about what's happening:

• When did this issue start happening?
• What Android version is your phone running?
• Are you able to cast from an app, such as YouTube?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Robetis]

Hi, I try to answer your questions.

When did this issue start happening? With my new phone Samsung Z-Flip, always. With the older one, Samsung Galaxy works perfect.

What Android version is your phone running? Android 12

Are you able to cast from an app, such as YouTube? Yes, to cast from app like Netflix works fine.

The issue happens always when i try to use 'Google Home' to cast the phone screen to my chromecast. In the Samsung Galaxy works like a charm.

What troubleshooting steps have you already tried? Everything. I unistalled Google Home and reinstalled it, chromecast reset factory, change wifi settings, ... nothings works.

The strange things is when I try the "cast screen" in Google Home to the chromecast, it works for few seconds, but suddenly my Z-Flip phone loses the wifi (disconnect)... something is provoking the wifi drop in the phone.

[Jeran]

Hey Robetis,

I'm sorry about the late reply again, things were a bit backed up, but the responses should be faster from now on. First, I would recommend you check out this article on casting your Android screen. It mentions that you would need to turn off Power Saving Mode, as well as give "Microphone" permissions for the Google Play Services app. "If you don't have this permission turned on, the Cast Screen session will immediately disconnect after trying to connect." 

Give that a try, and let me know if the issue is resolved!

Best regards,

Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[JenniferV]

Hello Robetis,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, Jeran.

Regards,

Jennifer

[Robetis]

Hi,

I am still waiting to test if your answer work out.

The chromecast terminal is in my second residence. I will go soon, the next weekend and i will proove.

Regards,

[JenniferV]

Hi there,

Got it. We'll keep this thread open and wait for your update.

Thanks,

Jennifer

[JenniferV]

Hello Robetis,

It's us again. How's it going? Were you able to try the suggested steps?

Thanks,

Jennifer

[JenniferV]

Hey there,

I haven’t heard from you in a while so I'll be locking this thread if there’s no update within 24 hrs. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer