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cannot switch accounts in apps

declan123
Community Member

‎06-09-2022 06:15 AM

Hi guys,

Weird thing is happening with apps like YouTube or Stadia. Although I have added my Google accounts to the Chromecast with Google TV but I am not able to switch between accounts anymore. When I am choosing to switch accounts it gives me as option only the main account, nothing else. Yesterday it was given me the choices of my other signed-in accounts.

Checked for updates, all up to date. Removed the apps and reinstalled them, but no success either.

Any idea?

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4 REPLIES 4

TimnCass
Community Member

‎06-09-2022 10:54 AM - edited ‎06-09-2022 10:56 AM

Ditto. I thought it was because of a recent power outage, but after resetting YouTube and factory resetting the Chromecast TV, I get the same problem.

I can dig down to"manage accounts" in the YouTube app to see the other account that was added to the Chromecast, but can't pick it.

I hate the idea of going back to my Samsung Smart TV app, just for YouTube, but...

 

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TimnCass
Community Member

‎06-09-2022 11:59 AM

I reported it to Google Tech Support (tier 1?). We'll see.

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awesomegiles26
Community Member

‎06-09-2022 12:10 PM

Came to say the same thing here. Unable to swtcith accounts on YouTube, and as we watch a lot of YouTube in the house, this has become extremely annoying. Hopefully Google will fix this urgently 

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declan123
Community Member

‎06-09-2022 02:31 PM

Got it fixed. Just unplugged the Chromecast with Google TV and after reboot all was normal again!

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