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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 231 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27094 Views
  • 0 replies
  • 12 kudos

Chromecast audio suddenly not working

After a few months of good performance, my Chromecast now refuses to play any sound from any app.I have gone through the following steps to try and resolve the problem:- Restarting the device- Factory reset- Uninstall / update Google Home app- Tested...

Optus sport won't issue a code to log on voa chromecast

Trying to log onto optus sport through the app on chromecast, but it won't let us log in. Log in details are correct. A message just keeps flashing up saying error. It also won't issue a code for us to be able to type it in via phone. Any suggestions...

Karlz by • Community Member
  • 1306 Views
  • 4 replies
  • 0 kudos

Used chromecast

I just bought a chromecast off marketplace. It still is linked to their wifi network. I've tried holding down the button to reset it but nothing happens. The light just stays blue... Help

Chromecast remote

Hello my current issue with my remote is when i go to switch the input its flashes the input options on my tv then reselects the the input it is currently set to negating me from switching between my Chromecast and my Xbox and this is a big issue for...

Chromecast with external sound card

So, I have a Chromecast with Google TV connected to an Acer M550 Beamer.Connected to an Anker PowerExpand 6-in-1 USB C hub I had connected a usb c to 3.5mm audio adapter and a usb c power delivery source from an Anker Powerport Atom III.That worked w...

Shíshǒu by • Community Member
  • 1864 Views
  • 7 replies
  • 1 kudos

Low power message chromecast not working at all

Hi my chromecast has suddenly showing a screen saying g.co/cast/poweri followed and checked everything this page directed me to and nothing has made any difference. It was working fine yesterday. Any ideas?

Matter compatibility and general doubts

Hello everyone,I am excited to hear that Matter is coming to our homes and we will be able to communicate a wider range of smart devices among each other... at least in theory. And that is why I am creating this post, just to see if anyone could answ...

Problem google Chromecast with TV WiFi connection

Trying to setup my google chromcast with TV, It find my local network but can not connect to my router neither to internet . I tried all possible solutions even to connect to hotspot from mobile but unfortunately without success.

Maher13 by • Community Member
  • 725 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast with Google TV and active portals

I've heard that the new Chromecast works with captive portals (for example at hotels) but I'm yet to understand how the new Chromecast does this as opposed to the older versions? I mean it uses the same Google Home interface, so please explain to me ...

wwwgoog by • Community Member
  • 1308 Views
  • 3 replies
  • 0 kudos
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