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no Cast menu option in Chrome

xmweitz
Community Member

Two weeks ago I posted a problem that I did not see the Cast... option in the More menu in the Chrome browser from a laptop.  This is what I posted in my question.

  • I am setting up a new Dell laptop and wanted to Cast my screen from the laptop.
  • In Chrome, when I select the 3 dots menu on the right, I do not have a Cast... menu option between Print... and Find...
  • My Chrome browser is up to date. I have disabled any extensions I have. I have rebooted my laptop.
  • It's not that I can't find my Cast device, it's that I can't even get into Cast from the laptop Chrome at all. It just isn't available.
  • My old laptop is on the same Chrome browser version and does have the Cast... menu option from the 3 dots menu. Why doesn't my new laptop?

I have solved this problem.

Please refer to this solution: https://www.stigviewer.com/stig/google_chrome_current_windows/2018-12-13/finding/V-81597

When I went into the More menu, I noticed at the bottom of the menu, the item "Managed by your organization".  That lead me to chrome://policy.  But nothing there seemed to pop out as being related to Chrome Cast.

The link above led me to EnableMediaRouter which was set to false.  Changing this to true (I actually did it via the regedit way), shutting down all Chrome browsers, and relaunching Chrome I now do see the Cast... menu option. 

(But of course, I run into the continued problem of No Devices Found when trying to start casting.  But that is a different problem.  And yes, I have verified I am on the same network, and that the TV is set to the HDMI where the Chromecast is plugged in)

 

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hello xmweitz,

 

Thanks for sharing your resolution in the Community — it's a big help and we appreciate it!

 

To confirm, are you still encountering the issue about "No Devices Found" when casting from the Chrome browser? If yes, please check this support website article for additional troubleshooting steps and let me know how it goes.

 

Best,

Jennifer

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni