screen mirroring connection lost

[jp30]

every time i try to do screen mirroring i got this message " connection lost"

[JenniferV]

Hi jp30,

Thanks for reaching out. Let's check on this further.

Quick questions: what type of Chromecast device do you have? What's the make and model of your phone and its OS version?

Give these steps a try:

1. Make sure the mobile phone or tablet is on the same Wi-Fi network as the Chromecast device.
2. Turn off power saving mode in your mobile device.
3. Turn on the Microphone permission in the Google Play Services app.

For more info, please visit this support website article.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

[JenniferV]

Hello jp30,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer