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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
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  • 0 replies
  • 11 kudos

Chromecast search for app not working

Maybe someone has experienced that - when I try to search for an app in Chromecast, I always get an error to try later. Reboot did not help, same problem persists over few days

FunnyDito by • Community Member
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  • 8 replies
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Losing connection to Chromecast during setup

I just moved places and am trying to setup my Chromecast to a new wifi. The setup is good until it's time to connect to the wifi.There will be a pop-up message that says that I've lost connection or that I can't communicate to the Chromecast.I've alr...

my remote is not working

i trued to factory reset my remore as per instruction on the forum but now my remote will not work at all. i bought the echromecast less than a week ago and the voice search just stopped working and that's why I tried to factory reset it but now the ...

simbac by • Community Member
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  • 7 replies
  • 0 kudos

An extra remote for google chromecast with tv remote

Can I add an extra remote to the same chromecast, so my wife has one, and I have one, working at the same time on the chromecast?And if I can, then I must buy an additonal remote. I have 1. generation. If I buy an extra remote, will it then have to b...

Can't complete chromecast setup

Hi Everyone,I moved my chromecast to a different TV and since the restart I can't get it to complete the setup.I have done multiple factory resets of the chromecast, as well as all the router restarts and basic internet fixes. Every time I run throug...

Chromecast 1st gen not recognized by TV

We finally got fiber and while all our Google Home devices switched to the new system with few problems the 1st gen Chromecast refuses to be recognized by our older Sony smart TV. It was working in HDMI 1 just fine before we got the upgraded wifi. I ...

mrsbirdie by • Community Member
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  • 4 replies
  • 0 kudos
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