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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 425 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27401 Views
  • 0 replies
  • 12 kudos

Local Network access

I need to enable local network sharing on my phone to use my chromecast but it does not show up when i go to it in settings.

Karson by Community Member
  • 891 Views
  • 3 replies
  • 0 kudos

Unreliable using Chromecast in speaker group. UI issue!

Using my Chromecast With Google TV as a device for my Spotify speaker group is unreliable. Often it never even works and when it does, it can take 20+ seconds to start playing on all three devices. Once paying, there are frequent occasions when music...

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Phil_S by Community Member
  • 1252 Views
  • 5 replies
  • 0 kudos

Chromecast with Google TV Setup

We recently purchased a Chromecast with Google TV 4K.I'm having problems with the initial set up. The remote will not respond to the TV. I've re-set the Chromecast, both by button and unplugging. I've tried re-pairing the remote to the Chromecast. I'...

Resolved! Chromecast with Google TV (4K) does not find location on Ethernet

I was trying to watch local TV from my Paramount+ app and it wouldn't let me. Tried on my phone and it worked so knew it must be location settings. I didn't see where I could specifically place my location on Google TV. It is set correctly in my Nest...

mjolnir by Community Member
  • 1146 Views
  • 4 replies
  • 0 kudos

Chromecast Remote Overheating

Previous post Hello,Writing again for my Chromecast issues - I've tried the suggested steps but it's still impossible to interact in any way with the remote and I've to physically remove the batteries every time because the device overheats immediate...

GiulioR by Community Member
  • 990 Views
  • 4 replies
  • 0 kudos

Chromecast Remote killing new batteries in 24 hrs!

I just ordered and received my new 4k CC w/ Google TV. I attached it to my TV, popped the included batteries in the remote, and used it for 5 hours. Upon waking up the next day, the remote would not work. I figured the included batteries were cheap s...

Altoncg86 by Community Member
  • 1963 Views
  • 8 replies
  • 0 kudos

Does Chromecast with Google TV setting at 1080P limit 4K content?

I have the 4K version of the Chromecast with Google TV (CCWGTV) installed in two 4K televisions. I have the resolution on the CCWGTV set to 1080p to try to limit the apps from streaming 4K. I'm doing this to save bandwidth because Xfinity has a terri...

Google Chromecast switching TV on and off

Hi there I bought Google Chromecast a few months ago everything was fine, until recently it started switching my TV (Samsung) on and off - the Chromecast is connected to its own power source - it's not hot at all One things that does happen when I tu...

Voids1 by Community Member
  • 1422 Views
  • 6 replies
  • 0 kudos

Can't link my Netflix account to Google Home APP.

After I reboot my Chromecast Ultra, disconnect my Netflix then re-connect it back to Google Home App, I got a error code "400. That's an error" message.Any ideas?

jay_chen by Community Member
  • 2412 Views
  • 12 replies
  • 0 kudos
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