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Forum Posts
Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Need help with setup? Troubleshoot common Chromecast problems
Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...
Issues with scaling on chromecast
Spotify, BBC iPlayer and BBC Sounds are all showing the top left of the screen zoomed in which makes it impossible to use the apps. Clearing the data of the apps and reinstalling them did nothing. Any solutions?
Chromecast no code on TV
I have moved recently, and I am trying to setup a 1st generation Chromecast on another TV. I have verified HDMI input and I have reset the Chromecast. Google will find the device, but the TV does not display the generated code.TV is displaying "No Si...
Cast icon appears and disappears
When using Peacock and Paramount and AMC+ apps the cast icon appears and disappears everytime I open the app. Any thoughts? Chromecast on Samsung Smart TV. Apps on google pixel4.
Setup up Chromecast without physical remote
I have a Chromecast and had to factory reset. I do not have a physical remote.Unfortunately having factory reset the chromecast I now can't set it up at all as it stops at the point it wants to pair the remote. I have pair my phone with the Chromecas...
Chromecast HD Snow volume control in app
On my previous chromecast I had the option to control the volume via the app (see screenshot) however on the new device I can only control the TV volume using the chromecast remote.I want to be able to control both, is this possible? I feel like I've...
Unable to cast ott channel on to tv
Hi trying to cast alt balaji ott channel on to the TV through Chromecast it just thinks about it for 45 seconds and come back with a error message ' unable to cast try again later ' anyone else know how to sort this out please ? Tried rebooting inter...
Android 12 upgrade broke BBC iPlayer and ITV X
Since the Android 12 upgrade both my CCWGTV devices seem to glitch with a black flashing screen when trying to play the BBC iPlayer app. I've tried multiple TV's and monitors with different settings always with the same problem.Why can my Amazon Fire...
CEC audio bug
HiThe CEC audio from my Google TV is often bugged. This happens right after starting up, never when things have been running for a while.The main symptom is my Sonos sound bar still emits audio at volume level 0, audio coming from for instance the Yo...
Change Screen Saver Timer
Is there any way to change the duration it takes for a Chromecast with Google TV to prompt it's automatic screen saver within the Google TV settings?10 min. seems to be the timer before the screen saver prompts, and it is way too short. My smart tv i...
Volume bar visable on tv
Hi I cant seem to remove volume bar from tv after installing chromecast. I have trying turning both tv and chrome cast up and down and I've also tryed settings but nothing changed any help be great.
