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Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Cannot connect chrome cast to internet
Unable to connect to internet despite rebooting all and resetting chrome cast. We are in a rental unit with an open Wi-Fi that you must login to. This happened with a previous chrome cast in a hotel
kids profile chromecast
hi i recently buy a chromecast 4k for my kids tv and i want to add a kids profile but the option is not on the menu except to add a new acount and in new account feature my kids need to have a gmail account to work ….
Can’t turn off Captions using Google TV app to watch a movie
I’m unable to turn off captions on Google TV while watching movies. Captions are not turned on and are not showing up on any other apps using my Google TV device such as Netflix, Hulu, HBO, and are not turned on for my Samsung TV itself. Under Google...
Chromecast Will Not Connect Why?
I get to the "Connecting to Chromcast" but it will not connect to work. I've reset, turned on Bluetooth, paired, and same issue. What do I need to do to get it to work now? Thanks.
Google cast stopped after like 24 hours
Is there any reason it stopped casting after 24 hours?is there any settings for that?
Can't use Google Photos in Ambient Mode
Hey there. I recently was having issues with my chromecast ultra connecting to the internet. I unplugged and reset the chromecast and it works, but now I don't have the option to connect google photos to ambient mode on my chromecast. Does anyone kno...
Dose not except my wifi password
What to do next
Need to factory reset device
Just bought a chromecast and it says reconnect me but I don’t have the previous persons info to reset device. What do I do?
Resolved! New WiFi network, same monitor, doesn't connect
Hi all,I'm trying to connect my Chromecast to a new WiFi network but with the same monitor. It worked perfectly on the old network and now the monitor displays the new network name, but doesn't want to connect. I get a warning the monitor must reset ...
Chromecast 4k with Google TV audio out of sync
Hi, I recently purchased the Chromecast 4k with Google TV and there's a 1 - 2 second delay between the audio and video.I tried resetting it and switching off surround sound, but nothing works. The internet speed is not the problem either.Is there any...
