cancel
Showing results for 
Search instead for 
Did you mean: 

Can't get my Google home to connect to my streaming apps

Safelton
Community Member

I've been trying to connect my streaming apps to my Google Home but after each time of signing in it pops up that it wasn't updated and I can't access them. 

I have tried restarting and re-installing everything and it's still refusing to "update". 

Help?

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Safelton,

 

Thanks for reaching out.

 

Let's check what's going on with your Google Home app. A few questions: what Google Nest speaker do you have? What streaming app are you trying to link to your Google Home app? Also, are you getting any message when updating your Google Home app?

 

Give these steps a try:

 

  1. Uninstall and reinstall the Google Home app on your phone.
  2. Before installing it, reboot your phone.
  3. Try using a different phone.

Looking forward to your response.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey Safelton,

 

Checking back in to see if the troubleshooting steps shared help? Let us know by updating this thread, and the community will be happy to lend a hand.


Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey Safelton

 

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Kind regards,

Alex